Jennifer Giacoio, CMAA
Patient Navigator
Jennifer joined the Clinic in 2020 as a Medical Receptionist and was promoted to the Clinic’s first Patient Navigator in 2025.
As the Clinic’s Patient Navigator, Jennifer provides administrative support for the Clinic’s staff, patients, and visitors. She assists in complex appointment scheduling, provides resources for social, financial, and legal support, and actively looks for ways to help the families who visit the Clinic.
In her free time, Jennifer enjoys painting, spending time with her family, and baking.
Why are you passionate about the Clinic?
I am passionate about my work at the clinic due to childhood medical issues and always being in doctor’s offices. I hope to make the environment stress-free and very welcoming to families just like I would have wanted when I visited the doctors! Everybody deserves a welcoming and supportive community.
Why are you passionate about the Clinic?
I am passionate about my work at the clinic due to childhood medical issues and always being in doctor’s offices. I hope to make the environment stress-free and very welcoming to families just like I would have wanted when I visited the doctors! Everybody deserves a welcoming and supportive community.
Jennifer’s Credentials
Education and Certifications
- 2024 National Healthcareer Association, Medical Administrative Assistant certificate
- 2018 The Pennsylvania State University, Bachelor of Science in Human Development and Family Studies
- 2014 Chester County Technical College, Health Occupations coursework
Professional Experience
- Intensive Case Manager, Holcomb Behavioral Health System
- Customer Service Supervisor, Starbucks
- Social Work Intern, Kennett Consolidated School District
- Intern, Chester County Family Medicine & Geriatrics
- Intern, Jennersville Hospital – Family Medicine